ISPDB: ISP provisioning software, services and support

ISPDB Limited, the Cambridge based ISP solutions firm, today announces the release of ISPDB v1.0, a total management tool for ISPs.

ISPDB is an ISP provisioning system. It comprises a suite of software modules designed to automate the basic procedures involved in running an ISP: domain name registration and transfer, DNS setup, web space allocation, web server configuration, mail alias handling, POP account creation and customer billing. All customer transactions and administrative functions take place over a secure web interface.

ISPDB will enable Service Providers to offer their customers a speedy and efficient service, setting up fully functional customer accounts in only a handful of clicks.

``The idea behind ISPDB is a simple one,'' said Matt Kern, ISPDB's Technical Director. ``By automating the routine tasks that are normally performed by hand we can speed up the service offered to the ISP's customers, while making the process far more reliable and repeatable.''

``ISPDB provides a system wide solution; it integrates with all the tools that modern ISPs already use, so there is no danger of different products not working together.

``The customer interface puts product configuration in the hands of the end user; control is the tenet on which the internet has been built. Customers can now order domains, configure their email, examine their web hosting options and make outstanding payments without having to play Chinese Whispers with a member of the ISPs technical support staff.''

``As the whole system is powered by a database, the time to create and configure new purchases is tiny. The administrator can take advantage of the database backing too, to produce up to the minute sales and status reports.''

Features & Benefits of ISPDB

• Domain Names: Interfaces to all the major domain name registrars are already present in ISPDB; others are being added all the time. Database zone storage and automatic name daemon configuration make ISPDB the premiere tool for managing your and your customers' domain names.

• E-mail: ISPDB will automatically filter incoming e-mail; the filtering process can be managed by the customer using a secure web interface. The filtered mail can be held in local mail boxes for retrieval using a POP3 compliant application or forwarded on to other e-mail addresses. ISPDB will also permit your dialup customers to use your mail relays for outgoing mail.

• Web Hosting: Web hosting can be configured at the touch of a button. The parameters and permissions of each web hosting account can be modified.

• Dialup Access: The ISPDB database ships with an integrated RADIUS daemon; your network access servers can use this facility to authorise your dialup clients.

• Product System: ISPDB pioneers a unique product system to wrap up the atomic services above into salable packages. These packages can be easily integrated into an e-shop, allowing your customers to purchase, configure and utilise their services immediately. ISPDB can be configured to invoice your customers automatically according to a predefined payment schedule.

• Reseller System: Multiple ISPs can coexist happily within a single ISPDB installation. A simple permissions system prevents ISP administrators from accessing sections of the customer database not within their jurisdiction. The site owner is permitted free rein.

• Administrator Interface: All aspects of the system can be viewed and modified through the administrator interface; the interface uses Secure Socket Layer (SSL) technology to protect sensitive customer information. Administrator privileges can be specified, to protect the contents of the database.

• Customer Interface: Purchased products can be tailored by the customer to suit their own needs. Inter-operation between several products purchased by a single individual or organisation can be easily achieved.

• Sign Up Server: ISPDB incorporates a powerful sign up server, which allows each ISP to customise their interface. Customers can purchase and configure any of the products, held in the database, that are marked for public consumption.

• Database Integrity: All ISPDB customer and product information is stored in a central database. This ensures that all the information you need is at your fingertips when you need it. To ensure that this valuable information is not lost, ISPDB will, by default, perform a full system backup every night. These backups can be stored off-site for added security.

Requirements

Installation

More Information

For more information about ISPDB Limited, please visit http://www.ispdb.co.uk/.

For more information about Gyre Technology Limited, please visit http://www.gyre.co.uk/.